Privacy Policy

Personal Information

The Company respects your privacy and values the trust you place in it. Set out below is the Company’s ‘Privacy Policy’ which details the manner in which information relating to you is collected, used and disclosed.

All visitors to www.rludaipur.com (Site) are advised to read and understand our Privacy Policy carefully, as by accessing the platform you agree to be bound by the terms and conditions herein and consent to the collection, storage, and use of information relating to you.

If you do not agree with these terms, including the manner of collection or use of your information, please do not use or access the RL Udaipur app.

Our Privacy Policy is incorporated into the Terms and Conditions of Use and is subject to change without notice. We recommend periodically reviewing this page. Should you have any clarifications, please contact us at info@RLUdaipur.com.

Collection, Storage and Use of Information

We automatically track certain information based upon your behavior on the RL Udaipur app to perform internal research on demographics, interests, and behavior to better protect and serve our users. This includes:

• The URL that you just came from and the one you go to next.
• Your computer browser information and IP address.
• Interaction data associated with the RL Udaipur App.

We collect and store personal information provided by you to ensure a seamless, efficient, and safe experience customized to your needs, including:

• To enable the provision of services opted for by you.
• To communicate account and product-related information.
• To allow you to receive quality customer care services.
• To undertake fraud and money laundering prevention checks.
• To comply with applicable laws, rules, and regulations.

Cookies & Tracking

We use "cookies" on certain pages to help analyze web page flow, measure promotional effectiveness, and promote trust and safety. Cookies help us provide features that are only available through their use and allow you to enter your password less frequently during a session.

You are always free to decline our cookies if your browser permits, though this may limit your access to certain features on the app.

Security Procedures

To protect against the loss, misuse, and alteration of the information under its control, the Company has appropriate physical, electronic, and managerial procedures in place. Company servers are accessible only to authorized personnel on a "need-to-know" basis.

While we endeavor to safeguard your data, transmissions made by means of the Internet cannot be made absolutely secure. By using the RL Udaipur app, you agree that the Company will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Communication & Grievances

If you wish to correct or update any information you have provided, you may do so online via the app or by emailing info@rludaipur.com.